Over 70% of shoppers use click & collect, twice a month on average. It’s crucial to get the experience right so that customers stay keen to come into your stores. Doddle’s Click & Collect solutions ensure your customer stays top-class throughout.
Even better, by using your store stock, Instant Click & Collect allows you to offer same-day or next-day collections, increasing your ecommerce conversion by providing faster fulfilment than picking items from a DC.
Customers arrive in stores with their collection codes, but they don’t leave their spending power at home. 70% of click & collect customers make additional purchases in stores.
With Doddle, your customers receive fully branded tracking information and notifications. You can analyse collection volume by location, time, frequency and product.
Working on existing handheld devices, Doddle’s Click & Collect makes it easy for staff to receive, store and hand over parcels.
Using your store stock to fulfil click & collect ecommerce orders means you can offer much faster delivery times, boosting your checkout conversion.
When you can use store inventory as well as distribution centre stock to fulfil orders, you’re less likely to have out of stocks online or excess inventory in stores.
Simple integration to checkouts and carriers
Leading customer comms, tracking and quality of life features
Intuitive staff app
Configurable to your processes
Digital staff training
Live in 4-6 weeks
A Doddle team member will contact you.