Click & Collect.

Bringing customers to stores and making their collection experience memorable.

WHY CLICK & COLLECT?

Over 70% of shoppers use click & collect, twice a month on average. It’s crucial to get the experience right so that customers stay keen to come into your stores. Doddle’s Click & Collect solutions ensure your customer stays top-class throughout.

Even better, by using your store stock, Instant Click & Collect allows you to offer same-day or next-day collections, increasing your ecommerce conversion by providing faster fulfilment than picking items from a DC.

Click & Collect Video
Doddle Click & Collect - Sept 2019

 

benefits

 

Bring more shoppers to your stores


Customers arrive in stores with their collection codes, but they don’t leave their spending power at home. 70% of click & collect customers make additional purchases in stores.

 

Automatic branded communications and analytics


With Doddle, your customers receive fully branded tracking information and notifications. You can analyse collection volume by location, time, frequency and product.

 

Simple for customers, simple for staff


Working on existing handheld devices, Doddle’s Click & Collect makes it easy for staff to receive, store and hand over parcels.

Click & Collect Customer Screens-3

The power of Instant Click & Collect

 

Charging up your conversion


Using your store stock to fulfil click & collect ecommerce orders means you can offer much faster delivery times, boosting your checkout conversion.

 

Get the most value from your inventory


When you can use store inventory as well as distribution centre stock to fulfil orders, you’re less likely to have out of stocks online or excess inventory in stores.

Instant Click & Collect Store

Is your Click & Collect up to scratch?

Take our interactive benchmark to find out.

TAKE THE BENCHMARK

features:

 

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Simple integration to checkouts and carriers

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Leading customer comms, tracking and quality of life features

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Intuitive staff app

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Configurable to your processes

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Digital staff training

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Live in 4-6 weeks

Click & Collect Integration

Want to know more?

Download the Doddle product brochure to see how our platform powers lasting impressions for your customers and delivers a great experience for your staff.

DOWNLOAD

Get in touch!

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