Of shoppers avoid shopping online with retailers after they have had a negative returns experience.
Of shoppers want to see self-service technology in stores.
Of shoppers will buy something online again if returns are easy.
Of shoppers are more likely to shop online if they can return their purchases in-store.
Three out of four shoppers check returns options before purchasing - they're vital to converting and retaining customers in ecommerce. Doddle's returns products ensure your shoppers always have a great experience throughout the return journey.
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