Doddle’s digital return platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications.
Adapt your returns proposition to the customer. Treat loyal, high-value customers to instant refunds or marketing offers, tied to their profitability.
Get high-margin products back into stock fast without overspending on fast shipping for less important products using dynamic logistics.
Fully brand and control the customer communications experience, and deliver timely personalised marketing messages which resonate.
Retailer-branded digital returns booking and tracking
Works with your existing carriers and adds drop-off options
Personalised messaging including upsell
Store returns tools for staff
Integration with Whatsapp, Facebook Messenger, Alexa
Connectivity to customer service, warehousing and CRM platforms
A Doddle team member will contact you.