--- title: Doddle | Trial our Digital Returns solution description: Doddle’s digital return platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications. --- - Products - [The Doddle Platform](https://solutions.doddle.com/platform) - [Click & Collect](https://solutions.doddle.com/click-and-collect) - [Returns](https://solutions.doddle.com/returns) - [Carrier Solution](https://solutions.doddle.com/en-us/carrier-solutions) - Resources - [Blog](https://solutions.doddle.com/thehub) - [Industry Insights](https://solutions.doddle.com/reports-white-papers-ebooks) - [News](https://solutions.doddle.com/news) - Company - [About Us](https://solutions.doddle.com/about) - [Events](https://solutions.doddle.com/events) - [Contact](https://solutions.doddle.com/contact-us) [![REQUEST A DEMO](https://no-cache.hubspot.com/cta/default/4980567/f5401cb7-72bb-4ca3-adb2-21b17ca402c3.png)](https://cta-redirect.hubspot.com/cta/redirect/4980567/f5401cb7-72bb-4ca3-adb2-21b17ca402c3) # DIGITAL RETURNS. We make it last. Discover how our new platform can drive customer loyalty and cut the cost of returns. [BECOME A BETA CUSTOMER](https://solutions.doddle.com/beta-digital-returns/sign-up#contact) ## THE FULL RETURNS JOURNEY Doddle’s digital return platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications. Sign up today to become a beta participant. [![SIGN UP](https://no-cache.hubspot.com/cta/default/4980567/25f4f435-4b82-4960-8d9f-c40c5dc3fb26.png)](https://cta-redirect.hubspot.com/cta/redirect/4980567/25f4f435-4b82-4960-8d9f-c40c5dc3fb26) #### benefits   ## Dynamic personalisation --- Adapt your returns proposition to the customer. Treat loyal, high-value customers to instant refunds or marketing offers, tied to their profitability. ![Digital Returns Benefit 1](https://solutions.doddle.com/hs-fs/hubfs/Digital%20Returns%20Benefit%201.jpg?width=3508&height=2480&name=Digital%20Returns%20Benefit%201.jpg) ## Intelligent logistics --- Get high-margin products back into stock fast without overspending on fast shipping for less important products using dynamic logistics. ![Digital Returns Benefit 2](https://solutions.doddle.com/hs-fs/hubfs/Digital%20Returns%20Benefit%202.jpg?width=3508&height=2480&name=Digital%20Returns%20Benefit%202.jpg) ## Consistent branded communications --- Fully brand and control the customer communications experience, and deliver timely personalised marketing messages which resonate. ![Digital Returns Benefit 3](https://solutions.doddle.com/hs-fs/hubfs/Digital%20Returns%20Benefit%203.jpg?width=3508&height=2480&name=Digital%20Returns%20Benefit%203.jpg) #### features:   ![Bullet Icon - Purple on White](https://solutions.doddle.com/hs-fs/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png?width=27&height=26&name=Bullet%20Icon%20-%20Purple%20on%20White.png) Retailer-branded digital returns booking and tracking ![Bullet Icon - Purple on White](https://solutions.doddle.com/hs-fs/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png?width=27&height=26&name=Bullet%20Icon%20-%20Purple%20on%20White.png) Works with your existing carriers and adds drop-off options ![Bullet Icon - Purple on White](https://solutions.doddle.com/hs-fs/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png?width=27&height=26&name=Bullet%20Icon%20-%20Purple%20on%20White.png) Personalised messaging including upsell ![Bullet Icon - Purple on White](https://solutions.doddle.com/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png) Store returns tools for staff ![Bullet Icon - Purple on White](https://solutions.doddle.com/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png) One-click exchanges ![Bullet Icon - Purple on White](https://solutions.doddle.com/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png) Integration with Whatsapp, Facebook Messenger, Alexa ![Bullet Icon - Purple on White](https://solutions.doddle.com/hubfs/Bullet%20Icon%20-%20Purple%20on%20White.png) Connectivity to customer service, warehousing and CRM platforms ![Digital Returns Dashboards](https://solutions.doddle.com/hs-fs/hubfs/Digital%20Returns%20Dashboards.jpg?width=6879&height=4477&name=Digital%20Returns%20Dashboards.jpg) ## Apply to the beta One of the Doddle team will get in touch. [![Doddle-Purple](https://solutions.doddle.com/hubfs/Doddle%20Brand%20New%20Jan%202020/Doddle-Purple.svg)](https://www.doddle.com/) Products - [The Doddle Platform](https://solutions.doddle.com/platform) - [Click & Collect](https://solutions.doddle.com/click-and-collect) - [Returns](https://solutions.doddle.com/returns) - [Ship from store](https://solutions.doddle.com/ship-from-store) Resources - [Blog](https://solutions.doddle.com/thehub) - [Industry Insights](https://solutions.doddle.com/reports-white-papers-ebooks) - [News](https://solutions.doddle.com/news) Legal - [Privacy Policy](https://www.doddle.com/terms) - [Cookie Notice](https://www.doddle.com/terms) - [Terms & conditions](https://www.doddle.com/terms) Company - [About Us](https://solutions.doddle.com/about) - [Contact Us](https://solutions.doddle.com/contact-us) © 2014 - 2026 Doddle Parcel Services Ltd. Registered Office: 22 Manchester Square, London, W1U 3PT. Registered in England and Wales. Company Registration Number 08877008. VAT No. 186 882 058 ![](https://dc.ads.linkedin.com/collect/?pid=618465&fmt=gif)