Welcome to The Hub

Get all the latest insights, news and case studies from Doddle

Payments vs Delivery

Boost your ecommerce profitability with the Click & Collect multiplier

Why staff experience is a big part of customer experience

Click & Collect and the Speed Wars in Retail

Customers are driving BOPIS adoption - retailers will have to adapt

Doddle Pulse research shines a light on oft-forgotten Generation X

How retailers can take back control in the last mile

Doddle helps gym-goers grab their kit with DW Fitness First and Nike

FedEx ends its Amazon ground logistics deal

5 ways for fashion brands to reduce the cost of ecommerce returns

How to get ecommerce returns back into stock faster

How you can use Amazon’s giant innovation budget to your benefit

How to boost ecommerce conversion with alternative delivery options

Turning up gems in delivery data

Why an outstanding click & collect service is a must-have for retailers at peak

Two birds, one stone: in-store returns offer a great experience and increase store profits

Doddle aims to turbo charge click & collect in Australia

The most important metric in retail

Amazon takes another ambitious stride into the fulfilment space

JD Sports owned Sports Unlimited Retail chooses Doddle to digitise its click & collect offering

eBay follows Amazon into fulfilment

3 technology options for returns-hit retailers

By the Numbers: What customers really think about returns

The 4 Ps of a customer-centric and sustainable returns journey

The Returns Black Hole: How retailers can stop returns eating into ecommerce profits

A new model for ecommerce: Try Before You Buy

John Lewis to offer returns through Waitrose delivery service

Amazon’s Prime Day becomes a 48 hour event

UK ‘Buy Now Pay Later’ market sky rocketing

Shopify moves into fulfilment

Refunds and returns: How to prepare your retail business for peak returns in 2020

M&S invest in tech to tackle returns culture

A mixed response to Royal Mail's five year plan

John Lewis partner with Co-op to expand their click & collect offering

Next's big push for 'relevance' in a tough retail climate

Half of UK consumers plan to only support retailers with sustainable delivery options

Convenience and sustainability – a profitable marriage for Amazon and Kohl’s

The brand challenges of a packageless future

A new recycling culture: Clothes creating cash not trash

Is EVIE the future for food delivery?

Adidas make a bold foray into the circular economy

Home Delivery: A business model in flux

New Amazon Day service is the ultimate win-win for sustainability and convenience

Final impressions count

Value added retail experiences make their mark on both sides of the pond

Our CCO talks CX in the last mile

Ikea lead the charge in reimagining the shopping experience

Are Global Data’s £10bn C&C market predictions too conservative?

The rapid growth of keyless entry

Two of our favourite things rolled into one…

Our top 10 trends for 2019: trends one to five

Our top 10 trends for 2019: trends six to ten

The importance of trust to peak performance

Actions speak louder than words

Doddle News - NRF2019

Smart Doors: The answer to parcel theft?

‘The Journey to Efficiency’:  A must read if you’re considering a click & collect offering

Convenience drive takes John Lewis click & collect into Booths

Ikea lead the charge on from store fulfilment

Nike launches innovative 'Try before you buy' service

A perspective on online delivery in the USA

Drilling down into what convenience actually means…

Banning serial returners: Wise or rash?

Scaling 'Popular & Useful' services for Morrisons

Will social commerce change the face of fast fashion buying?

10 reasons to sort your Click & Collect service this year

Driving footfall & in-store spend for Debenhams via click & collect

Every hour counts in the battle for the fast fashion consumer

Powering multi-channel returns for Marks & Spencer